We also got a lot of positive comments about their safety standards and measures. Their clients had to wait a few weeks for the repair technician to come out and finish the repair, which we thought wasn’t ideal, especially since most were urgent jobs.ĭespite this, we could tell that clients were impressed with them, overall. However, what we didn’t think was great was their availability. We liked their transparent and honest pricing structure-no hidden fees or surprise costs. They also delivered in terms of cost-efficiency. Every step of their process was explained clearly to their clients, so people knew exactly what they were getting and how much it would cost. The quality of their work was impeccable-they were thorough, detail-oriented, and incredibly precise. We recently observed the repair technicians at Masters Services Chimney & Masonry at work on a few chimney repair projects. Our guy also confirmed that his chimney still looks brand new even after months of use! 2. Regardless, the materials the technician used to repair the chimney were top-notch. The quote itself was almost the average for what you’d pay in the city. Moreover, they were fast – the company sent a technician to his house within three days of their initial phone call.Ī lot of other things worth noting: they wore protective clothing, followed standard safety regulations, and did thorough inspection before making a quote. Our team member also noted that their technicians sounded invested in the project from the first call, which gave him peace of mind knowing that the chimney repair would go smoothly. To start, the quality of work provided was superb. Plus, one of our team members’ recent experience with them was nothing short of spectacular. Almost everyone we talked to about Citywide Chimney Sweep raved about how there is no better team in Houston for chimney work.
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